Activity: A662 - Detect and Log Problem
DescriptionWorkflowRolesWork Products
Workflow

Activity diagram: Detect and Log Problem Identify Problem or Service Improvement Opportunity Identify Incident Trends Review Architecture and Application Frameworks Review Supplier Information Log Problem Identify Incidents Not Matched to Problems or Known Errors Understand Major Incident Create Service Improvement Input

Activity detail diagram: Detect and Log Problem Problem Analyst Identify Problem or Service Improvement Opportunity Identify Incident Trends Review Architecture and Application Frameworks Review Supplier Information Log Problem Problem Analyst Problem Analyst Identify Incidents Not Matched to Problems or Known Errors Understand Major Incident Problem Analyst Incident Information Problem Information Problem Analysis Identify Problem or Service Improvement Opportunity Problem Service Improvement Input Identify Problem or Service Improvement Opportunity Incident Information Identify Incident Trends Incident Information Problem Analysis Identify Incident Trends Architecture Baselines and Roadmaps Review Architecture and Application Frameworks Problem Analysis Review Architecture and Application Frameworks Operational Documentation Supplier Product and Service Information Review Supplier Information Incident Information Review Supplier Information Incident Information Log Problem Problem Log Problem Incident Information Problems and Known Errors Identify Incidents Not Matched to Problems or Known Errors Incident Information Identify Incidents Not Matched to Problems or Known Errors Incident Information Understand Major Incident Incident Information Understand Major Incident Problem Manager Create Service Improvement Input Problem Manager Problem Analysis Create Service Improvement Input Service Improvement Input Create Service Improvement Input
Work Breakdown